FAQ

My Account information

How do I update or change my phone number?

Please call anda Customer Service at 1-844-524-0534.

How do I update or change the address on my anda Bank Account?

Please call anda Customer Service at 1-844-524-0534.

What is my username? Where can I find my username?

Your username is the email you used at sign-up. Visit the “Account management” page in your app or in your online account to view the email associated with your account.

I forgot my password? How can I reset my password?

Please visit andafinance.com/login to reset your password. Click on the forgot password link and follow the instructions provided.

How do I change/reset my PIN?

You may change your PIN by visiting “Card management” in the settings menu.

Can’t find what you’re looking for?
Give us a call.