How do I get my tax refund direct deposited to my anda Bank Account?
Visit IRS for more information.
How do I know when my tax return has arrived?
We do not have any information on your tax return status. However, you can opt in to receive notifications every time funds are deposited into your account or check “Where’s my refund?” at IRS website.
If my tax refund is a paper check, can deposit it into my anda Bank Account?
You may use the Ingo Money app to add checks into your account right from your phone. Download the Ingo Money app from the Apple App Store or Google Play Store.1 Please note this service is not provided by or offered by anda. Third party fees may apply.
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What is the Refer-a-Friend program?
We are rewarding our customers with 50 MOVES tokens when they recommend our anda Bank Account to friends and family who then sign up and make an initial deposit of $100 or more to their anda Bank Account.
How it works:
1. Log in to your account and tap “Refer-a-Friend” on your account summary page.
2. Choose how you want to share your referral link with your friends.
3. You both get your tokens when your referred friends become new anda Bank Account customers and deposit $100 or more to their account.
Who is eligible to participate in the Refer-a-Friend Program?
anda customers whose accounts are in good standing.
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Security & Privacy
Are the funds in my account insured by the FDIC?
Yes. Funds in anda Bank Accounts are insured up to the standard maximum deposit
insurance amount of $250,000 through our partner, MetaBank®, N.A., Member FDIC.
Funds are FDIC insured, subject to applicable limitations and restrictions when we
receive the funds deposited to your account.
Am I protected against unauthorized charges made on my anda Bank Account?
Visa’s Zero Liability Policy* is our guarantee that you won’t be held responsible for
unauthorized charges made with your account information. You’re protected if your Visa
credit or debit card is lost, stolen or fraudulently used, online or offline.
NOTE: *Visa’s Zero Liability policy does not apply to certain commercial card and anonymous prepaid card
transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and
notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more
Can I lock my card to stop purchases?
In the settings menu, click on “Card management” to lock your card.
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What is the MOVES Marketplace?
The MOVES Marketplace has NFTs (digital art pieces) that are exclusively available to MOVES token holders. Earn MOVES tokens so that you can access NFTs.
How can I access the MOVES Marketplace?
You can access the MOVES Marketplace when you log into your anda Bank Account.
What is an NFT?
Non-Fungible Tokens (NFTs) are unique, digital items with blockchain-managed ownership.
How do I obtain an NFT? What type of currency does the MOVES Marketplace accept?
As long as you have accumulated enough MOVES tokens equal to or higher than the value of available NFTs, you can exchange your tokens for the NFT of your choice by the click of a button! Your acquired NFTs will be then stored in your own personal gallery available through the anda app. MOVES Marketplace only accepts MOVES tokens at this time.
Can I get an NFT if I’m not an anda Bank Account account holder?
NFT's are only available on the MOVES Marketplace to anda Bank Account holders.
Can I submit an NFT to be offered on the MOVES Marketplace?
Not yet. anda is building the capability for customers to submit content that will be minted to NFTs and made available on the MOVES Marketplace. We feel this is an important way for us to support and engage our community of users, so check back soon to be one of the first customers to use this feature.
How do you choose what artists to partner with?
anda is committed to supporting a variety of Latinos, in all stages of their careers, to take part in this new art and crypto universe. The MOVES NFT Marketplace will have hundreds of digital art pieces that will be exclusively available to MOVES token holders
What is the underlying cryptocurrency for MOVES NFTs?
MOVES NFTs are powered by the Solana blockchain.
Can I transfer my NFTs?
Soon the anda app will enable its customers to transfer their acquired NFTs to external customer Wallets supporting SPL (Solana-based) NFTs. The transfer will be initiated from the anda app and requires customers to enter their external Wallet address.
Are my NFTs safe in my wallet? What if I see someone trying to an NFT I have in my wallet?
Security is one of anda’s highest priorities in protecting all customer data and assets including MOVES tokens and NFTs offered on the MOVES Marketplace. To that end, anda conforms to best practices for handling sensitive data, and does not expose private keys required for accessing Wallets outside of anda ecosystem.
What is the value of my NFT?
NFT value, like all assets, are determined by market forces of supply and demand. We hope that every anda customer finds personal value in the NFTs they get in the MOVES Marketplace, but if a customer tries to offer their NFTs on any third party exchange, value will be determined via that third party exchange and not the MOVES Marketplace.
What is the environmental impact for MOVES NFTs?
anda’s choice of Solana as one of the most efficient Proof-of-Stake blockchain projects ensures minimal environmental impact from minting and transfer transactions of MOVES tokens and NFTs offered on the MOVES Marketplace.
Can I spend MOVES tokens in my staked wallet?
You can only spend MOVES tokens in your EARNED wallet for NFTs. This means that if you have all of your tokens staked then you will have to transfer them to your Earned wallet before acquiring any NFTs.
Why can’t I see my NFT?
If there is high demand on the Solana blockchain, it could take more time to complete the transaction than anticipated. To double check, try looking up your transaction on Solana Explorer.
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